Did you know? Our boxes and packages are discreet so you can keep that nosy neighbor or chatty doorman at bay.
💖 Alcove is actively following CDC guidelines for small business in regards to Personal Protective Equipment (PPE), workplace sanitization, and hand washing so your orders are as safe as possible.
♻️ Orders are shipped in recyclable paper- and plant-based packaging, along with biodegradable starch packing peanuts. Boxes and packages are discreet; the only thing the exterior of your delivery shows is the word Alcove on the shipping label.
🌼 Inside, your order will be wrapped in colorful eco-printed tissue, sealed with a plastic-free sticker, and tucked in with a handwritten note and matchbook. Any plastic or petrochemical materials inside the box are either provided by the maker of your goods to keep them safe, or are being reused by Alcove to avoid waste. Please reuse and recycle what you can upon receipt.
🎁 If you'd like us to include a handwritten gift note, just leave a message in the order notes in your cart, or email us at firstname.lastname@example.org within 24 hours of placing your order. Thanks!!
We're doing our best to keep rates low while maintaining the quality and deliverability of your orders!
Order under $20 .........😉........ Flat fee $4.20
Order $20-29.99 ..................... Flat fee $5.30
Order $30-49.99 ..................... Flat fee $6.40
Order $50-79.99 ..................... Flat fee $7.50
Order $80-89.99 ..................... Flat fee $7.80
Order $90-99.99 ..................... Flat fee $8.60
Order $100 + .......................... $0 FREE!
ORDERS $100+ SHIP FREE! No code needed, automatically applied at checkout.
Thank you and be well! - Allie & Alex
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to forces outside our control.
Shipment to P.O. boxes or APO/FPO addresses
Alcove.shop ships to addresses within the Continental United States and Hawaii.
Alcove.shop does not currently ship to U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) as well as a Delivery Confirmation email once the carrier confirms delivery.
If an item does not reach you, and is returned to Alcove by the carrier and reported undeliverable, Alcove will do our best to communicate with you to get corrected information and re-ship the item, but additional shipping fees may apply. If items are damaged by the time they are returned by the carrier to Alcove and reported undeliverable, or if they do not get returned to Alcove at all, Alcove will be unable to offer a refund or exchange. Please don't hesitate to email us at email@example.com if issues arise and we'll do our best to help.
Customs, Duties and Taxes
Alcove.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Alcove.shop does our best to pack and ship our fragile items carefully and speedily. However, damages may occasionally occur due to mishandling by the carrier. If you receive a delivery with a damaged item, please immediately use your smart phone to take images of the box and packing the item came in, and report the damages with images by emailing firstname.lastname@example.org within 24 hours of delivery. If images of damages are not provided we will be unable to process a refund. If special circumstances apply in which you are unable to provide images of the damages please email us at email@example.com so we can discuss alternative verifications. We may provide a return label to you and request that the damaged item is returned to us, in which case the return will not be processed until we have received the returned damaged item.
International Shipping Policy
We currently do not ship outside the U.S. but hope to delivery to our Canadian and Puerto Rican neighbors soon. If we don't ship to you and you think we should, please let us know by emailing firstname.lastname@example.org
Our Return Policy provides detailed information about options and procedures for returning your order.
Get in on this
Sign up for our occasional newsletter & get 15% off your first order!